Here's What They're Saying About Us
Our customers depend on us to provide reliable, useful products and exceptional customer service.  We do our best to meet and exceed their high standards.  Here is what our customers say about our efforts.
Ken is a professional, he paid his dues and understands that what a dealer truly needs might conflict with his own, but he never allows that to get in the way of doing a terrific job. If there were more Reps like him, perhaps factories would be thinking twice about going direct.
Over the past 5 years, being associated with Sapphire Marketing has opened more doors than I thought was possible.  Most recently, in July of 2010 my company moved from providing many mediocre products to providing a single solution for all products, Crestron.  By working with Ben DeFilippo on a weekly basis I have the ability to keep track of the latest products released, product support and general questions from a single phone call.  Ben even makes sure to forward all emails if and when there’s a major product update and tech bulletin from Crestron. The follow through and persistence from Ben at Sapphire has been nothing but professional and has been an asset to my company. I am looking forward in reaching my Crestron goals for yet another year.

I have dealt with many sales reps for our various lines for many years and like others’ experiences, I generally don’t have much use for them as they tend not to deliver much value to their lines. However, I have worked with reps from Sapphire Marketing consistently since 1995 and have to say that, universally, they have been the best, most attentive representatives that I have dealt with in our industry!  Every one of them has been conscientious, available and have worked hard on our behalf to assist in making our business and our working relationship with the vendors very successful.  I consider Sapphire a valuable partner.



I have had the privilege of working with Narayan for almost eight years. Not only is he responsive and knowledgeable,  he genuinely cares about both HB’s and HB’s client’s needs. I don’t hesitate to call upon him for minor miracles when needed and more often than not he comes through. Narayan is a genuinely good human being and a great asset to Sapphire Marketing.